Refunds are normally accepted within 60 days from the date of the parcel delivered.
Please contact our support team for any issues immediately once you receive your parcels.
However, customer takes the responsibility for the unsuccessful delivery such as providing an incorrect shipping address, or fails to complete the customs clearance due to customer's reason, etc.
Return
By returning products to Goldsource Technology, the Customer certifies that the products were purchased from Goldsource Technology and there has been no substitution in whole or part of the same product from another supplier, distributor or other such sources of the product. The return should be in the original packaging and in unused condition (except defective). ESD or moisture-sensitive products should not be opened except under controlled conditions.
Returns are normally accepted within 365 days from the date of the parcel delivered.
When a customer requests a return due to 'non-original/fake/quality problems', a valid quality report from a third-party authoritative organization recognized by our company is required for the return and exchange.
Any charges from customs and other fees should be paid by customers if the return reason is customers' reason, such as buying the wrong parts, etc.